Salesforce finally solidifies European data center plans
gigaom.feedsportal.com
on 05/02/2013
Excerpt: Summary: The UK-sited data center, which should help settle the compliance worries of many of Salesforce’s European customers, will be completed in 2014. The firm is also running a €5 million Innovation Challenge for EU startups. Salesforce. com will set up its first European data center in the UK next year, the enterprise software-as-a-service firm said on Thursday. The company has come under criticism for not having a European data center in the past, largely due to compliance issues – Salesforce is part of the EU-U. S. Safe Harbor framework, which means it’s allowed to handle European citizens’ personal data, but many customers would prefer the certainty that a locally sited data center allows.... read the full post.
Tags: International, SalesForce
Integrate Desk.com with Banckle Chat and Create Support Tickets
banckle.com
on 04/27/2013
Excerpt: We had previously shared about Desk. com integration with Banckle Chat. We are pleased to share this integration has been updated. You can now enjoy the online conversation experience via our live chat software and create support tickets. Desk allows you to stay on top of your support by tracking the owner, priority and status of every customer interaction. Online customer support has always been a key point for Banckle Chat and it has all you need to provide the best customer services to your visitors. The integration of Desk. com and Banckle Chat provides you the platform for live chat support in your website and create a complete support ticket in Desk. Desk. com can easily be integrated with Banckle Chat.... read the full post.
Tags: API-Evangelist, API-Stack, Desk.com, Platform, SalesForce
PagerDuty integrates with Salesforce Desk.com
blog.pagerduty.com
on 04/16/2013
Excerpt: We all know the great importance of customer service in this modern Internet era. One of the things that contribute to providing great customer service is the ability for an organization to quickly respond to customer issues. PagerDuty is all about providing tools to quickly resolve critical issues in an organization, including customer issues. With this in mind, we are very excited to announce a new kind of integration, a first of many – integration with a leading customer support solution provider, Salesforce Desk. com. IT alerting, coming to a help desk near you
Imagine a scenario where one of your high-value customer files an urgent ticket at 3:00 a. m. , hoping to get to a quick resolution.... read the full post.
Tags: API-Evangelist, API-Stack, Application Monitoring, Data, Desk.com, Monitoring, SalesForce
Kinvey launches Salesforce CRM mobile app with support for Microsoft Dynamics, Eloqua and Marketo
thenextweb.com
on 04/15/2013
Excerpt: Mobile backend-as-a-service Kinvey has released a new app that allows companies to use Salesforce’s CRM platform. It’s Kinvey’s first app, but the company says that through the use of its Data Links technology, it has created a much better experience than Salesforce. The reason is because it functions in a way that someone “would expect a mobile app to behave. ” Kinvey’s technology allows apps to have a customizable front-end that will enable companies to tailor it to their teams’ needs.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, Kinvey, SalesForce
Kinvey’s Mobile App for Salesforce CRM: Same Data, Different Experience
kinveyposts.wordpress.com
on 04/15/2013
Excerpt: Welcome to the world of contradictions. Today Kinvey released our first mobile app, but we are a platform company – not an app development company. Further, the app we released mobilizes data residing in Salesforce CRM™ systems, yet Salesforce. com itself just announced they are entering our space. Sometimes start-ups can seem unnecessarily confusing. Here’s the deal: Last month we launched Kinvey Enterprise Edition, a platform that enterprise developers can use to connect their increasingly mobile workforce to cloud and legacy databases. The timing for a true enterprise backend appears to be aligned with market trends. After all, industry analysts are predicting that mobile CRM apps will increase by 500% in 2014.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Hybrid Apps: Mobile Device Functionality with JavaScript and Cordova
blogs.developerforce.com
on 04/12/2013
Excerpt: My real experience with building mobile applications started when Apple moved from a pure web application model for the iPhone to the App Store model, which effectively resulted in a fundamental shift in the mobile app landscape. For one thing, we started calling them apps. My background had always been web centric, and so the previously HTML5 based solutions made a lot of sense, and even after native development became and option and I started working with Objective-C – the speed and ease of building web-based applications was extremely appealing. However – there were two use cases that commonly would occur when designing enterprise apps that usually meant using native code: the camera and secure offline storage.... read the full post.
Tags: API-Evangelist, API-Stack, Cordova, Mobile, PhoneGap, SalesForce
Rounding Up Mobile Packs and Salesforce Platform Mobile Services
feedproxy.google.com
on 04/12/2013
Excerpt: This week Salesforce announced Salesforce Mobile Services and with them the release of the new Mobile Packs, a collection of JavaScript frameworks integrated with the Salesforce Platform. Along with these announcements, the Developer Force developer evangelist and marketing teams have been hard at work creating an incredible number of tools and resources for you. These tools and resources will enable you to quickly build mobile apps using tools you already use in your everyday practice. The complete inventory includes three new mobile packs, a new book, several feature articles, video tutorials, blogs and a brand new microsite to serve as the home for mobile development with Salesforce Mobile Services.... read the full post.
Tags: API-Evangelist, API-Stack, JavaScript, Mobile, SalesForce
Backend as a Service Welcomes Vendor #32: Salesforce.com
kinveyposts.wordpress.com
on 04/09/2013
Excerpt: Today, Salesforce. com unveiled Salesforce Platform Mobile Services, a new collection of services designed to accelerate mobile app development for developers, partners and enterprise customers. Although the comprehensive press release contained more than 1,100 words, somehow Salesforce managed to sidestep the five most important: “mobile backend as a service. ” Make no mistake, despite the conspicuous absence of arguably the hottest buzzword in cloud service, BaaS is exactly the category Salesforce just entered – and for that reason, we’ve added them to our category-defining “Subway Map” graphic. Our “map” contains 29 different BaaS vendors.... read the full post.
Tags: BaaS, SalesForce, Story
Salesforce.com Extends Mobile API Reach in the Cloud
blog.programmableweb.com
on 04/09/2013
Excerpt: When it comes to mobile computing IT organizations basically have two choices. They can either try to extend their existing applications to support mobile computing access or they can develop applications from the ground up that are truly optimized for mobile computing. Most organizations will, of course, wind up doing both. But for folks pursuing the latter approach Salesforce. com today is unfurling a set of service for building mobile computing applications on Force. com that leverage both the customer information and identity management capabilities that reside in the Salesforce. com customer relationship management (CRM) application. The new offerings include Salesforce Mobile SDK 2.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Badgeville for Salesforce Platform is here
blog.badgeville.com
on 03/28/2013
Excerpt: Gamification, the practice of applying powerful behavior motivating techniques from traditional games to non-game experiences, is changing the face of digital loyalty.... read the full post.
Tags: API-Evangelist, API-Stack, Badges, Gamification, SalesForce
Excerpt: We had previously shared about Desk. com integration with Banckle Chat. We are pleased to share this integration has been updated. You can now enjoy the online conversation experience via our live chat software and create support tickets. Desk allows you to stay on top of your support by tracking the owner, priority and status of every customer interaction. Online customer support has always been a key point for Banckle Chat and it has all you need to provide the best customer services to your visitors. The integration of Desk. com and Banckle Chat provides you the platform for live chat support in your website and create a complete support ticket in Desk. Desk. com can easily be integrated with Banckle Chat.... read the full post.
Tags: API-Evangelist, API-Stack, Desk.com, Platform, SalesForce
PagerDuty integrates with Salesforce Desk.com
blog.pagerduty.com
on 04/16/2013
Excerpt: We all know the great importance of customer service in this modern Internet era. One of the things that contribute to providing great customer service is the ability for an organization to quickly respond to customer issues. PagerDuty is all about providing tools to quickly resolve critical issues in an organization, including customer issues. With this in mind, we are very excited to announce a new kind of integration, a first of many – integration with a leading customer support solution provider, Salesforce Desk. com. IT alerting, coming to a help desk near you
Imagine a scenario where one of your high-value customer files an urgent ticket at 3:00 a. m. , hoping to get to a quick resolution.... read the full post.
Tags: API-Evangelist, API-Stack, Application Monitoring, Data, Desk.com, Monitoring, SalesForce
Kinvey launches Salesforce CRM mobile app with support for Microsoft Dynamics, Eloqua and Marketo
thenextweb.com
on 04/15/2013
Excerpt: Mobile backend-as-a-service Kinvey has released a new app that allows companies to use Salesforce’s CRM platform. It’s Kinvey’s first app, but the company says that through the use of its Data Links technology, it has created a much better experience than Salesforce. The reason is because it functions in a way that someone “would expect a mobile app to behave. ” Kinvey’s technology allows apps to have a customizable front-end that will enable companies to tailor it to their teams’ needs.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, Kinvey, SalesForce
Kinvey’s Mobile App for Salesforce CRM: Same Data, Different Experience
kinveyposts.wordpress.com
on 04/15/2013
Excerpt: Welcome to the world of contradictions. Today Kinvey released our first mobile app, but we are a platform company – not an app development company. Further, the app we released mobilizes data residing in Salesforce CRM™ systems, yet Salesforce. com itself just announced they are entering our space. Sometimes start-ups can seem unnecessarily confusing. Here’s the deal: Last month we launched Kinvey Enterprise Edition, a platform that enterprise developers can use to connect their increasingly mobile workforce to cloud and legacy databases. The timing for a true enterprise backend appears to be aligned with market trends. After all, industry analysts are predicting that mobile CRM apps will increase by 500% in 2014.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Hybrid Apps: Mobile Device Functionality with JavaScript and Cordova
blogs.developerforce.com
on 04/12/2013
Excerpt: My real experience with building mobile applications started when Apple moved from a pure web application model for the iPhone to the App Store model, which effectively resulted in a fundamental shift in the mobile app landscape. For one thing, we started calling them apps. My background had always been web centric, and so the previously HTML5 based solutions made a lot of sense, and even after native development became and option and I started working with Objective-C – the speed and ease of building web-based applications was extremely appealing. However – there were two use cases that commonly would occur when designing enterprise apps that usually meant using native code: the camera and secure offline storage.... read the full post.
Tags: API-Evangelist, API-Stack, Cordova, Mobile, PhoneGap, SalesForce
Rounding Up Mobile Packs and Salesforce Platform Mobile Services
feedproxy.google.com
on 04/12/2013
Excerpt: This week Salesforce announced Salesforce Mobile Services and with them the release of the new Mobile Packs, a collection of JavaScript frameworks integrated with the Salesforce Platform. Along with these announcements, the Developer Force developer evangelist and marketing teams have been hard at work creating an incredible number of tools and resources for you. These tools and resources will enable you to quickly build mobile apps using tools you already use in your everyday practice. The complete inventory includes three new mobile packs, a new book, several feature articles, video tutorials, blogs and a brand new microsite to serve as the home for mobile development with Salesforce Mobile Services.... read the full post.
Tags: API-Evangelist, API-Stack, JavaScript, Mobile, SalesForce
Backend as a Service Welcomes Vendor #32: Salesforce.com
kinveyposts.wordpress.com
on 04/09/2013
Excerpt: Today, Salesforce. com unveiled Salesforce Platform Mobile Services, a new collection of services designed to accelerate mobile app development for developers, partners and enterprise customers. Although the comprehensive press release contained more than 1,100 words, somehow Salesforce managed to sidestep the five most important: “mobile backend as a service. ” Make no mistake, despite the conspicuous absence of arguably the hottest buzzword in cloud service, BaaS is exactly the category Salesforce just entered – and for that reason, we’ve added them to our category-defining “Subway Map” graphic. Our “map” contains 29 different BaaS vendors.... read the full post.
Tags: BaaS, SalesForce, Story
Salesforce.com Extends Mobile API Reach in the Cloud
blog.programmableweb.com
on 04/09/2013
Excerpt: When it comes to mobile computing IT organizations basically have two choices. They can either try to extend their existing applications to support mobile computing access or they can develop applications from the ground up that are truly optimized for mobile computing. Most organizations will, of course, wind up doing both. But for folks pursuing the latter approach Salesforce. com today is unfurling a set of service for building mobile computing applications on Force. com that leverage both the customer information and identity management capabilities that reside in the Salesforce. com customer relationship management (CRM) application. The new offerings include Salesforce Mobile SDK 2.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Badgeville for Salesforce Platform is here
blog.badgeville.com
on 03/28/2013
Excerpt: Gamification, the practice of applying powerful behavior motivating techniques from traditional games to non-game experiences, is changing the face of digital loyalty.... read the full post.
Tags: API-Evangelist, API-Stack, Badges, Gamification, SalesForce
Excerpt: Mobile backend-as-a-service Kinvey has released a new app that allows companies to use Salesforce’s CRM platform. It’s Kinvey’s first app, but the company says that through the use of its Data Links technology, it has created a much better experience than Salesforce. The reason is because it functions in a way that someone “would expect a mobile app to behave. ” Kinvey’s technology allows apps to have a customizable front-end that will enable companies to tailor it to their teams’ needs.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, Kinvey, SalesForce
Kinvey’s Mobile App for Salesforce CRM: Same Data, Different Experience
kinveyposts.wordpress.com
on 04/15/2013
Excerpt: Welcome to the world of contradictions. Today Kinvey released our first mobile app, but we are a platform company – not an app development company. Further, the app we released mobilizes data residing in Salesforce CRM™ systems, yet Salesforce. com itself just announced they are entering our space. Sometimes start-ups can seem unnecessarily confusing. Here’s the deal: Last month we launched Kinvey Enterprise Edition, a platform that enterprise developers can use to connect their increasingly mobile workforce to cloud and legacy databases. The timing for a true enterprise backend appears to be aligned with market trends. After all, industry analysts are predicting that mobile CRM apps will increase by 500% in 2014.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Hybrid Apps: Mobile Device Functionality with JavaScript and Cordova
blogs.developerforce.com
on 04/12/2013
Excerpt: My real experience with building mobile applications started when Apple moved from a pure web application model for the iPhone to the App Store model, which effectively resulted in a fundamental shift in the mobile app landscape. For one thing, we started calling them apps. My background had always been web centric, and so the previously HTML5 based solutions made a lot of sense, and even after native development became and option and I started working with Objective-C – the speed and ease of building web-based applications was extremely appealing. However – there were two use cases that commonly would occur when designing enterprise apps that usually meant using native code: the camera and secure offline storage.... read the full post.
Tags: API-Evangelist, API-Stack, Cordova, Mobile, PhoneGap, SalesForce
Rounding Up Mobile Packs and Salesforce Platform Mobile Services
feedproxy.google.com
on 04/12/2013
Excerpt: This week Salesforce announced Salesforce Mobile Services and with them the release of the new Mobile Packs, a collection of JavaScript frameworks integrated with the Salesforce Platform. Along with these announcements, the Developer Force developer evangelist and marketing teams have been hard at work creating an incredible number of tools and resources for you. These tools and resources will enable you to quickly build mobile apps using tools you already use in your everyday practice. The complete inventory includes three new mobile packs, a new book, several feature articles, video tutorials, blogs and a brand new microsite to serve as the home for mobile development with Salesforce Mobile Services.... read the full post.
Tags: API-Evangelist, API-Stack, JavaScript, Mobile, SalesForce
Backend as a Service Welcomes Vendor #32: Salesforce.com
kinveyposts.wordpress.com
on 04/09/2013
Excerpt: Today, Salesforce. com unveiled Salesforce Platform Mobile Services, a new collection of services designed to accelerate mobile app development for developers, partners and enterprise customers. Although the comprehensive press release contained more than 1,100 words, somehow Salesforce managed to sidestep the five most important: “mobile backend as a service. ” Make no mistake, despite the conspicuous absence of arguably the hottest buzzword in cloud service, BaaS is exactly the category Salesforce just entered – and for that reason, we’ve added them to our category-defining “Subway Map” graphic. Our “map” contains 29 different BaaS vendors.... read the full post.
Tags: BaaS, SalesForce, Story
Salesforce.com Extends Mobile API Reach in the Cloud
blog.programmableweb.com
on 04/09/2013
Excerpt: When it comes to mobile computing IT organizations basically have two choices. They can either try to extend their existing applications to support mobile computing access or they can develop applications from the ground up that are truly optimized for mobile computing. Most organizations will, of course, wind up doing both. But for folks pursuing the latter approach Salesforce. com today is unfurling a set of service for building mobile computing applications on Force. com that leverage both the customer information and identity management capabilities that reside in the Salesforce. com customer relationship management (CRM) application. The new offerings include Salesforce Mobile SDK 2.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Badgeville for Salesforce Platform is here
blog.badgeville.com
on 03/28/2013
Excerpt: Gamification, the practice of applying powerful behavior motivating techniques from traditional games to non-game experiences, is changing the face of digital loyalty.... read the full post.
Tags: API-Evangelist, API-Stack, Badges, Gamification, SalesForce
Excerpt: My real experience with building mobile applications started when Apple moved from a pure web application model for the iPhone to the App Store model, which effectively resulted in a fundamental shift in the mobile app landscape. For one thing, we started calling them apps. My background had always been web centric, and so the previously HTML5 based solutions made a lot of sense, and even after native development became and option and I started working with Objective-C – the speed and ease of building web-based applications was extremely appealing. However – there were two use cases that commonly would occur when designing enterprise apps that usually meant using native code: the camera and secure offline storage.... read the full post.
Tags: API-Evangelist, API-Stack, Cordova, Mobile, PhoneGap, SalesForce
Rounding Up Mobile Packs and Salesforce Platform Mobile Services
feedproxy.google.com
on 04/12/2013
Excerpt: This week Salesforce announced Salesforce Mobile Services and with them the release of the new Mobile Packs, a collection of JavaScript frameworks integrated with the Salesforce Platform. Along with these announcements, the Developer Force developer evangelist and marketing teams have been hard at work creating an incredible number of tools and resources for you. These tools and resources will enable you to quickly build mobile apps using tools you already use in your everyday practice. The complete inventory includes three new mobile packs, a new book, several feature articles, video tutorials, blogs and a brand new microsite to serve as the home for mobile development with Salesforce Mobile Services.... read the full post.
Tags: API-Evangelist, API-Stack, JavaScript, Mobile, SalesForce
Backend as a Service Welcomes Vendor #32: Salesforce.com
kinveyposts.wordpress.com
on 04/09/2013
Excerpt: Today, Salesforce. com unveiled Salesforce Platform Mobile Services, a new collection of services designed to accelerate mobile app development for developers, partners and enterprise customers. Although the comprehensive press release contained more than 1,100 words, somehow Salesforce managed to sidestep the five most important: “mobile backend as a service. ” Make no mistake, despite the conspicuous absence of arguably the hottest buzzword in cloud service, BaaS is exactly the category Salesforce just entered – and for that reason, we’ve added them to our category-defining “Subway Map” graphic. Our “map” contains 29 different BaaS vendors.... read the full post.
Tags: BaaS, SalesForce, Story
Salesforce.com Extends Mobile API Reach in the Cloud
blog.programmableweb.com
on 04/09/2013
Excerpt: When it comes to mobile computing IT organizations basically have two choices. They can either try to extend their existing applications to support mobile computing access or they can develop applications from the ground up that are truly optimized for mobile computing. Most organizations will, of course, wind up doing both. But for folks pursuing the latter approach Salesforce. com today is unfurling a set of service for building mobile computing applications on Force. com that leverage both the customer information and identity management capabilities that reside in the Salesforce. com customer relationship management (CRM) application. The new offerings include Salesforce Mobile SDK 2.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Badgeville for Salesforce Platform is here
blog.badgeville.com
on 03/28/2013
Excerpt: Gamification, the practice of applying powerful behavior motivating techniques from traditional games to non-game experiences, is changing the face of digital loyalty.... read the full post.
Tags: API-Evangelist, API-Stack, Badges, Gamification, SalesForce
Excerpt: Today, Salesforce. com unveiled Salesforce Platform Mobile Services, a new collection of services designed to accelerate mobile app development for developers, partners and enterprise customers. Although the comprehensive press release contained more than 1,100 words, somehow Salesforce managed to sidestep the five most important: “mobile backend as a service. ” Make no mistake, despite the conspicuous absence of arguably the hottest buzzword in cloud service, BaaS is exactly the category Salesforce just entered – and for that reason, we’ve added them to our category-defining “Subway Map” graphic. Our “map” contains 29 different BaaS vendors.... read the full post.
Tags: BaaS, SalesForce, Story
Salesforce.com Extends Mobile API Reach in the Cloud
blog.programmableweb.com
on 04/09/2013
Excerpt: When it comes to mobile computing IT organizations basically have two choices. They can either try to extend their existing applications to support mobile computing access or they can develop applications from the ground up that are truly optimized for mobile computing. Most organizations will, of course, wind up doing both. But for folks pursuing the latter approach Salesforce. com today is unfurling a set of service for building mobile computing applications on Force. com that leverage both the customer information and identity management capabilities that reside in the Salesforce. com customer relationship management (CRM) application. The new offerings include Salesforce Mobile SDK 2.... read the full post.
Tags: API-Evangelist, API-Stack, BaaS, SalesForce
Badgeville for Salesforce Platform is here
blog.badgeville.com
on 03/28/2013
Excerpt: Gamification, the practice of applying powerful behavior motivating techniques from traditional games to non-game experiences, is changing the face of digital loyalty.... read the full post.
Tags: API-Evangelist, API-Stack, Badges, Gamification, SalesForce
Excerpt: Gamification, the practice of applying powerful behavior motivating techniques from traditional games to non-game experiences, is changing the face of digital loyalty.... read the full post.
Tags: API-Evangelist, API-Stack, Badges, Gamification, SalesForce
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