Posted on 04-16-2014
Its not often I find myself referencing Cisco when it comes to shedding light on interesting practices for the API space, but today is not your usual day.
At some point yesterday, I found myself at cisco.com, and I stumbled across their social page, which gives equal real estate to their blog, Facebook, Twitter, Google+ and Youtube channel, as well as highlights from their community forum.
I like the idea of having a page like this for API providers. It helps you establish a single page, that can act as a one-stop shop for getting information about what is going on within an API community.
From a planning perspective it also helps providers understand they need to have more than one channel when it comes to providing API support via social channels.
Cisco’s social media page is a pretty basic example, but I think a potentially powerful one that API providers can follow when organizing their own social platform, for their own API communities.
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